Ways to fix Samsung Account Has Stopped On Samsung Galaxy S5 Duos. On your Samsung Galaxy S5 Duos, the error message ” Unfortunately, Samsung Account has stopped ” essentially informs you that the Samsung Account service has crashed for some reason. One of Samsung’s methods for contacting devices linked to a Samsung account is through this service, which is always running in the background. In other words, if your phone is online, it is constantly synchronized with the servers.
To ensure that the company’s Find My Mobile service operates properly, Samsung Account is quite helpful. You can utilize the service to locate your Samsung Galaxy S5 Duos or even remotely reset it by logging on to the Samsung website if your phone is missing. This requires a Samsung account and a properly synced phone and server. Read on to learn what to do if you have Samsung Galaxy S5 Duos and are currently having a similar issue.
A step-by-step guide to troubleshooting Samsung Galaxy with Samsung Account has stopped error
It’s quite aggravating when the message “Unfortunately, Samsung Account has stopped” keeps popping up on my brand-new Samsung Galaxy. I have no idea what the error is advising me to do, so if you could make one or two suggestions to get rid of it, that would be great. Thanks.”
Known Solution
According to accounts from readers who have already experienced this problem, the mistake occurs when the data on your Samsung Galaxy S5 Duos and your account on Samsung’s servers aren’t identical. Those servers need to update your personal data, so this is a way to notify you. In light of that, here’s how to repair it:
- Use your Samsung Galaxy S5 Duos or a computer’s web browser to access https://account.samsung.com.
- Use your Samsung account credentials to log in.
- Update your profile with the right information once you’re in your account.
- Check your Samsung Galaxy S5 Duos once more to see if the error is still present and if it is, restart it.
In the event that the problem persists, you will need to troubleshoot your phone.
Troubleshooting: One essential background-running service is the Samsung Account service. You must confirm that the information on your phone is accurate after updating it on Samsung’s servers. You should be aware, though, that the syncing happens automatically. Having said that, here’s how to solve this dilemma:
Step 1: Clear the cache and data of the Samsung Account service on Samsung Galaxy S5 Duos
It is now obvious that the service keeps crashing, and the best course of action in this situation is to reset the service. Simply erase the Samsung Galaxy S5 Duos’s cache and data, check that it has an internet connection, and the reset should take place.
- To access the Apps tray from the Home screen, swipe up on an open area.
- Select Settings > Apps.
- To view pre-installed apps, touch Samsung Account in the default list or the three dots icon > Show system apps.
- Tabular Storage
- Click Clear cache.
- After selecting Clear Data, select OK.
As long as you didn’t resolve the issue, the error will appear. So, proceed to the next step if it reappears.
If you need more clear explanation on clearing cache, follow the guide on How to clear cache and data from your Samsung Galaxy S5 Duos
Step 2: There may be corrupt caches on the cache partition, so you should wipe it out
Some apps, including core services, may crash due to corrupt system caches. In order to replace all system caches, you must wipe the cache partition if the issue persists after clearing the Samsung Account service’s cache and data:
- Switch off the phone.
- Press and hold the Power Button and Volume Up keys before pressing and holding the Power key or Press and hold the Bixby and Volume Up keys before pressing and holding the Power key.
- Release all keys after the green Android logo appears (the Android system recovery menu options will appear after roughly 30 to 60 seconds with the phrase “Installing system update” still visible).
- To highlight “wipe cache partition,” repeatedly press the Volume Down key.
- To choose, press the Power button.
- To select, press the Power key after selecting “yes” with the Volume Down key.
- The phrase “Reboot system now” is highlighted after the wipe cache partition is finished.
- To restart the Samsung Galaxy S5 Duos, press the Power key.
Do you need a stepwise answer with images, follow the guide on How to wipe cache partition and clear data on your Samsung Galaxy S5 Duos
Step 3: Reset your Samsung Galaxy S5 Duos
It’s critical that you restart your Samsung Galaxy S5 Duos if the problem still occasionally appears after deleting the cache sector. Turn off Factory Reset Protection first, since you will lose your important data and files during the process.
If you need a clear understanding on restarting your Samsung Galaxy S5 Duos, please follow the guide on How to force restart your Samsung Galaxy S5 Duos
Once prepared, carry out the reset:
- To access the Apps tray from the Home screen, swipe up on an open area.
- Select Settings.
- Select Accounts and Cloud.
- Select Accounts.
- Click Google.
- If you have several accounts set up, select your Google ID email address. You must repeat these steps for each additional account if you have set up multiple accounts.
- Select the three-dot icon.
- Select “Remove account.”
- Select REMOVE ACCOUNT.
And this is how you use Recovery mode to reset your phone:
- Switch off the gadget.
- Press and hold the Power Button and Volume Up keys before pressing and holding the Power key or Press and hold the Bixby and Volume Up keys before pressing and holding the Power key.
- Release all keys after the green Android logo appears (the Android system recovery menu options will appear after roughly 30 to 60 seconds with the phrase “Installing system update” still visible).
- For “wipe data/factory reset” to be highlighted, press the Volume Down key repeatedly.
- To choose, press the Power button.
- Once the phrase “Yes — erase all user data” is underlined, press the Volume down key.
- To choose and begin the master reset, press the Power button.
- “Reboot system now” is highlighted when the master reset is finished.
- To restart the Samsung Galaxy S5 Duos, press the Power key.
Additionally, you can reset it via the Settings menu.
- To access the Apps tray from the Home screen, swipe up on an open area.
- Navigate to Settings > Cloud and accounts.
- To backup and restore, tap.
- Tap Back up my data to toggle the slider to ON or OFF as desired.
- To switch the slider to ON or OFF as desired, tap Restore.
- In the Settings menu, select General Management > Reset > Factory data reset by pressing the back button.
- Tap Device Reset.
- Enter your credentials if the screen lock is active.
- Select Continue.
- Select Delete all.
Bring it back to the store and have it replaced if the issue persists despite all of these fixes.
If you need a clear understanding on resetting the Samsung Galaxy S5 Duos. follow the guide – How to reset factory settings on your Samsung Galaxy S5 Duos
Frequently asked questions
What if unfortunately, the Samsung account of my Samsung Galaxy S5 Duos has stopped?
Clearly, a software problem, “Unfortunately Samsung Galaxy S5 Duos has halted” can lead to suggestions to perform a factory reset. Many others have found this to be the solution, but you will also lose any data that was not saved up and your customization options.
My Samsung account was stopped after installing Custom Firmware
Even for those with some level of technical knowledge, installing custom ROMs is a challenging and risky task. Slow internet speed is frequently caused if there is a cache problem. So first you should wipe the cache partition on your Samsung Galaxy S5 Duos. This will not be a big issue because you can easily fix it by flashing the stock ROM. If you know how to code, you can change even the Android OS of Samsung Galaxy S5 Duos. Check the compatibility of Firmware to your Samsung Galaxy before installing it. Finally, returning to the stock firmware is the best thing you can do.
Why can’t I access my Samsung account on Samsung Galaxy?
Make sure your email address and password are both accurate. You must use the same email address and password that you used to set up the account. Additionally, you might try testing your internet connection. Please contact Samsung Support if you have checked the items above and are still unable to sign in to your account.
My Samsung Account has stopped after I update my Samsung Galaxy S5 Duos
If you are familiar with android, you know this is a general problem for android. This is most probably due to a cache issue. First of all, you should clear cache data on your Samsung Galaxy. If you still experience the issue, try to reboot your Samsung Galaxy S5 Duos. If it does not help you, you must reset your device or go to previous android version. This guide will help you, if you need more information – How to return previous Android version