Samsung Galaxy A10e that gets stuck on the logo during boot up ways to fix it. Usually, this is a software issue, but sometimes it is a hardware issue. We can immediately rule out the possibility that it’s a hardware issue if the Samsung Galaxy A10e can power up its components.
This will guide you through troubleshooting your Samsung Galaxy A10e’s boot-up issues. Because the replacement policy may still cover your new Samsung Galaxy A10e. If it persists after this, you can return to the store and have it replaced. Don’t worry; we won’t recommend any procedures that might endanger your Samsung Galaxy A10e’s warranty.
Please visit our Samsung Galaxy A10e troubleshooting page first, as we’ve already started offering support to our readers who own this phone.
Even Samsung cannot guarantee that there won’t be any issues, so we understand that your Samsung Galaxy A10e is still brand new and should operate flawlessly. If we haven’t addressed your issue in a post, feel free to contact us by filling out our survey on Android issues. What we try to do here is help our readers as much as we can.
Troubleshooting Samsung Galaxy A10e that gets stuck on the logo during boot up
During this troubleshooting, we will determine whether or not we can resolve the issue ourselves. In some instances, faulty firmware might cause a phone to freeze or fail to boot up. In some instances, faulty firmware might cause a phone to freeze or fail to boot up. If you don’t feel comfortable doing so, go straight to the tech and have him go at your phone. Here are the steps to follow if you want to troubleshoot:
Step 1: Turn off your Samsung Galaxy A10e and force reboot it
Are you familiar with the battery pull technique we frequently use on phones with replaceable batteries when they freeze? Since the Samsung Galaxy’s battery is non-removable, the force reboot process is identical to that one with the exception that we don’t really remove the battery from the device. To simulate the battery disconnect, you must press and hold a number of buttons. However, turn off your Samsung Galaxy A10e first before you do that. Next, hold down the Power key and the Volume Down button together for at least seven seconds.
In the event that a hardware or software error caused the problem, the phone can start up normally after doing the sequence. But I also take it for granted that your Samsung Galaxy A10e has enough battery life to turn on all of its components; if not, try charging it first to see if it reacts to the charger. If so, perform the forced reboot while plugged in. Continue to the following step if theSamsung Galaxy A10e is still unable to start up past the logo.
If you need a better understanding on restarting your Samsung Galaxy A10e, Follow the guide – Ways to reboot your Samsung Galaxy A10e
Step 2: Try to start your Samsung Galaxy A10e up in Safe mode
You can start your Samsung Galaxy A10e in safe mode to temporarily disable third-party apps that prevent a full startup.
Since we began offering support to our readers, we have seen numerous instances where third-party apps have had a significant negative impact on the Samsung Galaxy A10e’s performance. During startup, they caused the device to sluggish, freeze, reboot, and even become stuck. Although we can’t say for sure, it’s possible that your Samsung Galaxy A10e falls within this category. In order to narrow down the issue, I advise you to try starting your Samsung Galaxy in safe mode by doing the following:
- Switch off the phone.
- Past the model name screen, press and hold the Power key.
- Release the Power key once the word “SAMSUNG” appears on the screen.
- Press and hold the Volume down key after releasing the Power key.
- Hold the Volume Pressed key down while waiting for the device to fully restart.
- The lower left corner of the screen will show the safe mode icon.
- When you see Safe Mode, let go of the Volume Down key.
- Apps that are causing issues should be removed.
If you need a stepwise answer with images, Follow this guide – How to turn on or off safe mode on your Samsung Galaxy A10e
You are right if you suspect that a third-party app or a few of them are responsible for the issue if the Samsung Galaxy A10e has successfully rebooted into safe mode. We are unable to identify the offending app, nevertheless. So, in order to at least have a suspect, we will have to rely on your memory. Try uninstalling the app you believe is the root of the issue. Start your search with the applications you installed just before the issue appeared.
Therefore, I advise you to back up your files and data and perform the reset if you believe it will be simpler and quicker for you to do so. Try to follow our instructions on backing up and restoring your crucial data from your Samsung Galaxy by clicking the following link:
Then, use the Settings menu to reset your Samsung Galaxy A10e by following these instructions.
- Archive information in the internal memory. If you are logged into a Google account on the device, Anti-theft has been enabled, and you will need your Google login information to complete the Master reset.
- To access the Apps tray from the Home screen, swipe up on an open area.
- Navigate to Settings > Cloud and accounts.
- To backup and restore, tap.
- Tap Back up my data to toggle the slider to ON or OFF as desired.
- To switch the slider to ON or OFF as desired, tap Restore.
- In the Settings menu, select General Management > Reset > Factory data reset by pressing the back button.
- Tap Device Reset.
- Enter your credentials if the screen lock is active.
- Select Continue.
- Select Delete all.
If your Samsung Galaxy remains on the logo after restarting in safe mode, take the next step.
Do you need a clear understanding on resetting your Samsung Galaxy A10e, Follow the guide – How to reset factory settings on your Samsung Galaxy
Step 3: Attempt to boot your Samsung Galaxy A10e in Recovery mode
We need to check to see whether your Samsung Galaxy can still turn on all of its hardware components and load the Android system recovery menu, where you can try a few different things that could just work to fix the issue. To attempt to restart your Samsung Galaxy A10e in recovery mode, adhere to these steps:
- Switch off the phone.
- Press and hold the Bixby and Volume Up keys before pressing and holding the Power key.
- Release all keys once the Android logo appears (‘Installing system update’ will appear for about 30 to 60 seconds before the Android system recovery menu options appear).
A black screen with white and blue writing will activate the recovery mode. After that, you can proceed with erasing the cache partition in order to replace any potentially corrupt system caches that may have contributed to the issue. How to…
- Switch off the phone.
- Press and hold the Bixby and Volume Up keys before pressing and holding the Power key.
- Release all keys after the Android logo appears (‘Installing system update’ will appear for roughly 30 to 60 seconds before the Android system recovery menu options appear).
- “Wipe cache partition” will be highlighted if you press the Volume Down key.
- To choose, press the Power key.
- To select, press the Power key after selecting “yes” with the Volume Down key.
- The phrase “Reboot system now” is highlighted after the wipe cache partition is finished.
- To restart the device, press the Power key.
If this doesn’t work, you will have no choice but to reset your phone. How to…
- Switch off the phone.
- Press and hold the Bixby and Volume Up keys before pressing and holding the Power key.
- Release all keys after the Android logo appears (‘Installing system update’ will appear for roughly 30 to 60 seconds before the Android system recovery menu options appear).
- For “wipe data/factory reset” to be highlighted, press the Volume Down key repeatedly.
- To choose, press the Power button.
- Once the phrase “Yes — delete all user data” is highlighted, press the Volume down key.
- To choose and begin the master reset, press the Power button.
- “Reboot system now” is highlighted after the master reset is finished.
- To restart the device, press the Power key.
Conversely, if the phone won’t start in recovery mode or if the reset didn’t work, return it to the retailer and have it replaced. Even though you failed to solve the issue, you did try.
Frequently asked questions
My Samsung Galaxy gets stuck during booting after water damage
Your Samsung Galaxy A10e is usually water resistant. But in some occasions, it may lose its resistivity. If your Samsung Galaxy A10e falls into water, the first and foremost thing you can do is wipe off the water on the phone. Then turn it off and place it in a bag of rice. It will absorb moisture. Other than that you can use silica gel packets too. Also, check whether still your Samsung Galaxy A10e is charging by plugging it in. If the problem is still continuing, follow this guide – How to repair water-damaged Samsung Galaxy A10e
Why is my Samsung Galaxy A10e stuck on the startup screen?
An Android device stuck on the boot screen may occasionally only have a low battery. A phone won’t start if the battery is low enough and will remain on the boot screen. Before turning the phone on, plug it in and give it some time to charge.
My name gets stuck on logo during booting after I update it
If you are familiar with android, you know this is a general problem for android. This is most probably due to a cache issue. First of all, you should clear cache data on your Samsung Galaxy. If you still experience the issue, try to reboot your Samsung Galaxy A10e. If it does not help you, you must reset your device or go to previous android version. This guide will help you, if you need more information.
What causes Samsung Galaxy to stuck on the logo?
When a software update is unsuccessful, the Samsung logo problem may appear. The software update may only complete partially before the Samsung Galaxy A10e becomes stuck for a variety of reasons. Your Samsung Galaxy A10e may occasionally freeze and get stuck in the boot loop after an update.
How do I fix my Samsung Galaxy A10e stuck on the boot logo?
To fix a Samsung logo stuck on your Samsung Galaxy A10e, you should do a soft reset. You can perform a soft reset by turning on and off your phone. Holding down the Power button will turn off your phone. After 30 seconds, turn it back on.
How do I force Android to boot?
Attempt to press and hold the Volume Up and Power buttons for at least 15 seconds. You can force restart a non-frozen phone while holding down the Power and Volume Down buttons to take a screenshot. After the screenshot, keep holding the keys to start the hard reboot.
My Samsung Galaxy gets stuck when booting after water damage
Your Samsung Galaxy A10e is usually water resistant. But in some occasions, it may lose its resistivity. If your Samsung Galaxy A10e falls into water, the first and foremost thing you can do is wipe off the water on your phone. Then turn it off and place it in a bag of rice. It will absorb moisture. Other than that you can use silica gel packets too. Also, check whether still your Samsung Galaxy A10e is charging by plugging it in. If the problem is still continuing, follow this guide – How to repair water-damaged Samsung Galaxy A10e
How do I fix a boot loop on my Android device?
Corrupt app files, flawed installations, malware, viruses, and damaged system files can all contribute to this. In the case of a boot loop on your phone, changes you made to the system may have caused the problem.
What causes dead boot Android?
In that case, your dead Android device may have had corrupted firmware or incompatible custom firmware flashed. If that’s the issue, you should flash your phone again with the stock firmware.